FAQ

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WHAT’S THE DIFFERENCE BETWEEN MOBILE SCORECARD & SCORECARD PORTAL?

Keeping it simple, Scorecard Portal is a customisable web-based management system that can be used to collect and process your business data and information however you would like it to.

Mobile Scorecard is a mobile application that allows you to connect mobiles and tablets to the Scorecard Portal Management System or alternatively to any other management systems you may already have implemented.

The two products are used together and offered together as part of an entire enterprise solution; however they work as individual products in their own right for those that do not require both elements.

WHAT’S THE DIFFERENCE BETWEEN “CONFIGURATION” AND “CUSTOMISATION”?

Most client projects will only require configuration, which is the process of editing code or already existing features to suit their needs; for example personalising templates using your own questions or changing question types to other pre-defined question types.

Customisation is the creation of brand new code or programming that is entirely unique to the client such as building non-standard reporting methods or data exchange with external systems.

As will all our products, you will be 100% in control of the programming our developers do for you, and all costs will be identified and estimated prior to work commencing.

CAN MOBILE SCORECARD BE USED WITH A MANAGEMENT SYSTEM I ALREADY HAVE IN PLACE?

Absolutely.

We specialise in system integration meaning that we can link other systems you may already have with the Scorecard Portal, unsure if we’d be able to integrate your system with ours? Why not drop us a line to find out?

Contact Us

YOUR INDUSTRY SPECIFIC EXAMPLES DO NOT COVER MY INDUSTRY

Our industry examples are simply designed to help prospective clients visualise how Mobile Scorecard could work for them, rather than what it is limited to. As with all products developed by BNS, configuration and custom programming is core to our expertise, and therefore a simple request is all it takes to convert your business processes into a working management system.

To get an idea how Mobile Scorecard can be used in your company, why not submit a typical questionnaire or audit that you use in your company and get it converted into a working Mobile Scorecard template?

Upload a template

WHICH OPERATING SYSTEMS DOES MOBILE SCORECARD SUPPORT?

Currently Mobile Scorecard is available for use on any android device. Development is well underway for iOS and Windows versions, however if you have a particular interest in the products and require these particular versions immediately, please get in contact and we would be happy to prioritise this development for you or allow you to try a beta version.

Scorecard Portal is a web-based system run from a windows server, and is accessible from any modern web browser.

CAN I TRY MOBILE SCORECARD FOR FREE?

Absolutely!

Mobile Scorecard is available to download for free from Google Play preloaded with a demo template that demonstrates some of the app features. 

HOW DO I SET UP AND USE THE APP?

Once you have downloaded and installed Mobile Scorecard from Google Play;

1Open the app

2You will be invited to create an account, enter your name, email address, telephone number, company name and set a password

3Tap “Select Packages” and chose a package(s) you are interested in

4This will automatically download all templates within that package into the app, they will now be available in “Blank Templates”

5Tap “Blank Templates” and chose from the selection of templates now available, this will open up separately and become a “Live Document”

6Live documents can be edited continuously until you decide it is ready to submit to the Portal

7Once you have completed a document the last section will invite you to “Complete and Upload”, if you have any unanswered questions the app will prompt you to “Jump to Question” or if you are happy to upload as it is you may tap “Save and Exit”

8Once you have completed your document and tapped send it will leave the “Live documents” folder and appear in the Scorecard Portal

9You will simultaneously receive a pdf copy of the report to your assigned email address.

10You may check, edit, forward or delete this newly completed document within the Scorecard Portal amongst a host of other functions you may decide to do with it.

I DOWNLOADED THE APP BUT MY TRIAL PERIOD HAS EXPIRED, CAN I HAVE MORE TIME?

Indeed you can! We are interested in clients who are interested in the product.

Mobile Scorecard may not be for everyone, however if it is for you, and you feel that you have not had enough time to evaluate its potential, we can extend your trail period for free, please just contact us. 

I DOWNLOADED THE APP BUT IT’S NOT WORKING PROPERLY

Mobile Scorecard is continuously being configured and updated by our developers, however if you spot a problem before we do please get in contact so we can solve this for you. Contact Us

HOW DO YOU ENSURE MY DATA IS SECURE?

Our servers are secured using Microsoft Baseline Security Analyser (MBSA), firewalls and passwords. Clients may also encrypt websites using their own SSL certificate if preferred.

The architecture of the software separates each client only allowing them access to their own data. For more independence, clients may opt for an entirely autonomous website and database or even to host the entire website and database on their own servers, allowing 100% control of the security of their data.

Finally, a security consultant performs routine audits of our servers to ensure correct configuration

ARE THERE CHARGES PER USER?

Unless you have requested to pay this way, we don’t believe in charging per user. This is another significant differentiation to our competitors, and the same reason we are the preferred supplier for larger field service companies. So, you could have a workforce of 5, 100, 1000, and so on; we won’t set the price you pay by the size of your workforce!

CAN I RESELL MOBILE SCORECARD AS A PARTNER?

Absolutely! We have a number of partnerships with various firms around the world who provide Mobile Scorecard to their own markets as resellers of the product. You may even rebrand it with your own branding!

Become a Partner

CAN I HOST MOBILE SCORECARD & SCORECARD PORTAL ON MY SERVER?

Absolutely! With a small licencing fee Mobile Scorecard can be hosted on your server, we will just require permission to access. Otherwise, the software is hosted securely on our servers as part of our service to you.

CAN I USE MOBILE SCORECARD AROUND THE WORLD?

Yes! Where there is internet there is Mobile Scorecard.

CAN MOBILE SCORECARD BE BRANDED UNDER MY OWN BRAND NAME?

Yes!

Our product is what you want it to be and therefore it deserves to have your name on it. Want to see what it would look like before you hand over any money? This can be arranged too! Just get in contact and request for a branded demo.

Contact Us

CAN I LIMIT THE FUNCTIONALITY FOR INDIVIDUAL USERS?

Yes! In the Portal clients may control which users have access to which functions and/ or access to certain data within those functions. Each web user may also control the functions they perform and the visibility of the data they require, for example a manager may only need to see data relevant to his department/ region/ country.

CAN WE EXPORT DATA FROM MS INTO OUR OWN REPORTING SYSTEM?

Yes indeed. Data can be exported into excel, word, pdf and csv formats or as a direct link to Microsoft SQL server or via a web service.

WHO CAN SEE MY AUDIT INFO?

Your audits will only be available to view by people who you decide are given access in your company. This information is kept in your own area of the portal and can’t be viewed by anyone outside your company (unless you ask our developers to have a look at something for you).

How does Mobile Scorecard differ from its competitors?
  • Our product is fully customisable to meet your requirements; you may even have your own branding on it!
  • Unlike almost all of our competitors, there is no price per user.
  • The price is determined by the complexity of your final product: whether you want something fancy or something modest, the price will reflect this.
  • Nonetheless, the standard product alone is professional and practical at an affordable price in comparison to our major competitors.
  • We have personal relationships with our clients and offer them our ongoing support.